Platform
Your wallet card
On the Wallet pass page under Settings you change the loyalty card your customers keep in Apple Wallet or Google Wallet. Only an Admin of your shop can change the card. A Viewer can open the page and look at the card, but cannot change anything.
Change a part
Click a part of the card, or choose it in the list What do you want to change?. You see the result at once on an iPhone and on an Android phone.
| Part | What you change |
|---|---|
| Card colours | The colour of the card, of the text and of the small titles |
| Logo and name | Logo and name, the logo only or the name only (on iPhone), and a round logo for Android |
| Points, name and next reward | What an iPhone shows next to the points: the customer's name, the next reward or nothing |
| Rewards | Which rewards go on the back |
| General information | Your own text on the back |
| Send the card by email | Whether a new customer gets the card by email. This one saves at once |
You change your name on General and your shops on Branches.
Save and update all cards
Save keeps your work but changes nothing on your customers' cards. Those change only when you confirm with Update all cards. Most phones show the new card within a few minutes. Your customers get no message about it.
You can update all cards 3 times a day. If not every phone gets the new card, press Try again. That does not count towards the 3.
A new logo is the exception: it shows on the cards at once, also without Update all cards. A round logo for Android shows only after Update all cards, and then replaces your normal logo on Android.
Your first visit
On your first visit a proposal is ready, made from your current card. It adds the next reward on the front of the card on Android, and on the back the 5 rewards that cost the fewest points and today's message. Your customers see that proposal only after Update all cards.
Help
For a short tour, click Show me how next to the card.