Platform

Team & Settings

The Team and Settings sections let you manage who has access to your admin portal and configure your loyalty program settings.


Team management

Navigate to Team in the sidebar to manage your team.

Inviting team members

Click Invite team member to open the invitation dialog:

FieldDescription
EmailThe email address of the person to invite
RoleAdmin (full management access) or Viewer (read-only access)

The invitee receives an email with a link to accept the invitation and set up their account. Invitations expire after a set period.

Pending invitations

The invitations table shows all invitations with:

ColumnDescription
EmailInvited email address
RoleAssigned role (Admin or Viewer)
Expires AtWhen the invitation expires
StatusPending (waiting), Active (accepted), or Deactivated (expired)

You can delete pending invitations that haven't been accepted yet.


Settings

Navigate to Settings in the sidebar.

Vendor information

Edit your vendor's profile details:

  • Display Name: the public-facing brand name
  • Contact Email and Contact Phone
  • Address: street, city, postal code, country
  • Brand Colors: primary and accent colors (with color picker)

Legal name

The legal name can only be changed by platform operators. Contact your administrator if it needs updating.

Upload your brand logo, displayed in the admin portal and available through the API's branding endpoint (GET /api/v1/me). Click the upload area to select an image file.

Point expiration

Configure whether earned points expire after a set period:

SettingDescription
Enable point expirationToggle on/off
Expiration monthsNumber of months after which points expire (minimum 1)

When enabled, each batch of earned points receives an expiration date. Expired points are automatically deducted from customer wallets.

Plan feature

Point expiration requires the Point expiration capability on your billing plan.

Current plan

The settings page displays your current billing plan with:

  • Plan name and pricing
  • Feature availability indicators (campaigns, expiration)
  • Link to the billing page for subscription details